We appreciate your interest in opening an account with us! Please take a moment to review the following information. If you have any questions or need further assistance, feel free to reach out to us.

Please note that all prices displayed on our website exclude Goods and Services Tax (G.S.T).

When placing an order, shipping costs are not included in the total. We will calculate the shipping cost and include it in the invoice, which will be sent to you via email for payment. If you have your own preferred courier on account, we are happy to send you the details to arrange your own courier to collect.

Who is eligible to open a wholesale account?

We welcome all types of businesses to apply for a wholesale account, including retail stores, online stores, home-based businesses, and market sellers. As long as you meet our minimum order requirements, you are eligible to apply. 

Orders are on a pro forma basis except for select customers who we will move to credit terms at our discretion. 

What is the minimum order requirement?

Our minimum order requirement is a spend of $150 including GST per order. All prices shown on the website are GST exclusive. GST will be added to your cart when checking out.

I'm trying to checkout but a message says unable to ship to my address.

Oops that shouldn't be happening! Please let us know if this happens to you and even better if you can send us a screenshot of the items in your cart.

How do I pay for my wholesale order?

Once your order has been processed, shipping costs will be calculated and added to your invoice if applicable. Your final invoice will be emailed to you for confirmation and payment. We accept bank deposit payments. If you are picking up your order, you are welcome to pay cash or credit/debit card in person.

We kindly request prompt payment once your final invoice is received to avoid cancellation.

What if an item/s arrives damaged?

Please check all items when they arrive. If an item is damaged, please take a photo and send us an email at info@artisanboutique.co.nz

Can I pick up items from your warehouse in Drury?

Yes you can arrange to collect your items. Please select pick up and we will contact you when your order is ready. Most of our wholesale items are stored in a separate location and may take a few days to prepare. Please wait for us to confirm your order is ready before arriving to collect.

If you have a question that is not answered here please email us at info@artisanboutique.co.nz