Wholesale FAQ

Wholesale ordering coming soon! We are still getting our website ready for wholesale orders. In the meantime, feel free to read the following information below and apply for an account. Wholesale accounts will be activated once the website is ready.

 

Who can open a wholesale account?

Whether you are a retail store, online store, home based business or market seller, as long as you meet our minimum order requirements, you can apply to open an account. When you apply, a normal account will be opened for you. Once your application has been approved we will switch you over to a wholesale account so you can view wholesale pricing.

 

What is the minimum order requirement?

Our minimum order requirement is a spend of $150 including GST per order. All prices shown on the website are GST inclusive. There may be minimum order quantity requirements for products eg, min 6 pieces of an item. You will be notified of the requirements when purchasing.

 

Are all products wholesale?

No, not all of the products on our website are wholesale, however you can purchase them with your order to resell if you wish.

 

How do i pay for my order?

Once your order is processed shipping costs will be calculated and added to your invoice. You will be sent an email with a link to review your order and complete payment. Add your delivery address or select pick up if collecting in store. Proceed to payment where you can choose to pay by eftpos/credit card or bank deposit.

After a period of time where you have placed a few orders with us, we will send through a credit application form if you wish to change your account to a "20th of the month" credit account. 

 

What if an item/s arrives damaged?

Please check all items when they arrive. If an item is damaged, please take a photo and send us an email at info@artisanboutique.co.nz

 

Can i pick up items from your store in Pukekohe?

Yes you can arrange to collect your items in store. Please leave a note requesting pick up and we will contact you when your order is ready to be uplifted. Our pick up address is 188 King Street, Pukekohe, Auckland.

Please note, not all of our wholesale products are stored in our retail store. To ensure that the items you want are available and in the quantities you need, please make sure you place your order online first.

 

Do i have to purchase online or can i purchase wholesale in store? 

You can use your wholesale account to purchase in person in store. You must have a valid wholesale account and provide your customer account name when purchasing. 

Please be reminded, we may not be able to accommodate you if you need larger quantities than what is on display in our retail store. If we do not have enough stock on hand, you may need to come back at a later time to collect the rest of your purchase.

The $150 minimum spend applies in store as well. 

 

If you have a question that is not answered here please email us at info@artisanboutique.co.nz